Privacy Policy

Gadget House (“we”, “us”, “our”) operates https://www.gadgethouse.in. This policy explains what information we collect when you use our website, why we collect it, and how we keep it safe.

Information we collect

When you place an order or create an account, we collect:

• Your name, phone number and email address
• Your shipping address
• Details of the products you order
• If you sign in with Google, your name, email address and profile picture as shared by Google

We do not collect or store your card numbers, UPI PINs, or banking credentials. All online payments are processed securely by Razorpay, a PCI-DSS compliant payment gateway. Payment information you enter at checkout goes directly to Razorpay and never touches our servers.

How we use your information

• To process, ship and deliver your orders
• To send order confirmations and delivery updates
• To respond to your questions and support requests
• To prevent fraud and keep our store secure
• To improve our products, website and service

We do not sell or rent your personal information to anyone.

Who we share it with

We share only what is necessary with services that help us run the store:

• Razorpay — to process online payments and refunds
• Courier partners (via Shiprocket) — your name, phone number and address, so your order can be delivered

These partners are bound by their own privacy policies and may only use your data to provide their service to us.

Cookies

We use cookies and browser storage to keep you signed in, remember your cart, and understand how the site is used. You can clear or block cookies in your browser settings; parts of the site (such as the cart) may not work without them.

Data retention & security

We keep order records for as long as required for accounting, tax and legal purposes. Data is transmitted over HTTPS and stored on access-controlled servers. While no system is 100% secure, we take reasonable technical and organisational measures to protect your information.

Your rights

You may ask us to view, correct or delete the personal information we hold about you at any time by writing to contactgadgethouse@gmail.com. We may retain information we are legally required to keep (for example, tax records of completed orders).

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the date of the last update.

Contact

Questions about this policy? Email us at contactgadgethouse@gmail.com or call +91 97788 78531 (Monday to Saturday, 10:00 AM – 7:00 PM IST).